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How we use cookies

Find out what we track on our website and why


Website cookies

The Brighton & Hove City Council website uses cookies to work.

  • we use cookies to remember settings you have chosen, like website translation and font size, and actions you have taken, for example submitting a form. This means you don’t need to re-enter this information each time you visit a new web page
  • we use cookies to gather information about how our website is used to help us maintain and develop our services. For example we monitor what pages and links are most popular
  • we do not use cookies to personally identify you or collect information about you as an individual

You can decide which cookies are allowed and delete cookies at any time by adjusting settings on your web browser. Please be aware that restricting cookies may have an impact upon the functionality of our website. 

Where personal data is requested through forms, the data is only used for the purpose stated on the form and will not be given or sold to any third parties.

This privacy policy only covers the Brighton & Hove City Council website at brighton-hove.gov.uk and new.brighton-hove.gov.uk. Websites linked to and from this site are not covered by this policy. External sites linked to from our website include our social media sites. For more information go to our external links disclaimer.

Google Analytics

We use Google Analytics to understand how you use our website. Google Analytics stores information about:

  • the pages you visit
  • how long you spend on each page
  • how you got to the site
  • what you click on while you’re visiting the site

Name

Description

Expires

_utma

Randomly generated number

2 years

_utmb

Randomly generated number

30 minutes

_utmc

Randomly generated number

When you close the browser

_utmx

Randomly generated number

2 years

_utmxx

Randomly generated number

2 years

_utmz

Randomly generated number and information on how the site was reached (for example directly, or by a link or search)

6 months


You can opt out of Google Analytics tracking by downloading their broswer add-on.

Hotjar

We use Hotjar to understand how you use our website through Hotjar services such as heatmaps, page usage recordings and feedback polls and surveys. The Hotjar privacy policy explains more about how data is collected and kept safe.

Through the Hotjar tracking code embedded on our website, the information collected includes device-specific data and log data.

The following information may be collected through your device and browser:

  • your device's IP address (collected and stored in an anonymised format)
  • device screen size
  • device type (unique device identifiers) and browser information
  • geographic location (country only)
  • preferred language used to display the webpage.

Our servers automatically record information which is created upon using Hotjar. Data includes:

  • referring domain
  • pages visited
  • geographic location (country only)
  • preferred language used to display the webpage
  • date and time when website pages were accessed.

Name

Description

Expires

_hjUserId

This cookie is set as soon as a user loads a page which contains the Hotjar code. The cookie contains a universally unique identifier (UUID) which allows Hotjar to track the same visitor across multiple pages and sessions.

1 year

_hjClosedSurveyInvites

This cookie is set once a visitor interacts with a Survey invitation modal popup. It is used to ensure that the same invite does not re-appear if it has already been shown.

1 year

_hjDonePolls 

This cookie is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in.

1 year

_hjMinimizedPolls

This cookie is set once a visitor minimises a Feedback Poll widget. It is used to ensure that the widget stays minimises when the visitor navigates through your site.

1 year

_hjDoneTestersWidgets 

This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in.

1 year

_hjMinimizedTestersWidgets

This cookie is set once a visitor minimises a Recruit User Testers widget. It is used to ensure that the widget stays minimises when the visitor navigates through your site.

1 year

_hjIncludedInSample 

This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.

When you close the browser

 

You can opt out of Hotjar tracking by turning on the Do Not Track header in your web browser.

Find out more about how we use your data and privacy