How we're improving accessibility

How we test our website

This website was last tested in August 2019. The test was carried out by Zoonou, an auditing company.

Zoonou tested the:

  • main website platform, available at
  • Mendix form platforms that we use for the majority of our online forms

They provided us with detailed accessibility reports that:

  • identified where we didn't meet WCAG 2.1 guidelines
  • provided recommendations on how to resolve the issues

Along with these tests, we worked with Zoonou and the RNIB to conduct accessibility testing with users with a range of disabilities.

Improving our content

Along with fixing technical accessibility issues, we're also making sure our content is accessible too.

The people who edit our website are experienced in creating accessible content based on the needs of our users.

In summer 2019, the people who edit our website and our graphic designers received training on how to create accessible PDF documents.