How and when we pay your Housing Benefit

Find out when you'll get your Housing Benefit if you're a claimant or a landlord, and how we'll pay it to you

If you're a claimant

We'll pay your Housing Benefit into your bank account every two weeks.

This needs to be an account with a high street bank. We can't pay into a Post Office account like some other benefits.

You must then make sure you pay your rent to your landlord. 

In some circumstances we can arrange to pay your Housing Benefit straight to your landlord.

If you're a landlord

You'll get your payment schedule posted to you within two working days after a Housing Benefit payment date.

Contact us at if you'd rather get your payment schedule by email.

If we've arranged to pay a tenant's Housing Benefit straight to you, we'll pay it into your bank account every four weeks in arrears.

If a tenant is over eight weeks behind on their rent, contact us to let us know. You'll need to tell us what they owe and the dates the debt covers.

Remember that the tenant can ask to return to receiving their benefit, rather than it going straight to you.. We'll write to you in advance to let you know they want to do this.

Payment dates for 2017 to 2018

This table shows the dates we'll pay Housing Benefit to claimants and landlords.

Month and year Payment days to claimants Payment day to landlords
April 2018 9th and 23rd 23rd
May 2018 4th and 21st 21st
June 2018 4th and 18th 18th
July 2018 2nd, 16th and 30th 16th
August 2018 13th and 24th 13th
September 2018 10th and 24th 10th
October 2018 8th and 22nd 8th
November 2018 5th and 19th 5th
December 2018 3rd, 17th and 31st 3rd and 31st
January 2019 14th and 28th 28th
February 2019 11th and 25th 25th
March 2019 11th and 25th 25th