Service update: Wednesday 8 April 2020

Blue Badge and Concessionary Travel team

Due to the current situation relating to the Covid-19 pandemic, the council is having to reduce or stop services.

We aim to continue to issue Blue Badges and Bus Passes, however this may not be possible, as swiftly as we would like, as council staff are having to prioritise essential services.  Please accept our apologies for the inconvenience, we hope to return to usual service standards as soon as possible.

If you apply by post there may be a delay in processing your application as we are reducing staff time in the office.

Please apply online when possible or email us a scanned copy of your application.

The customer service counter is closed. 

You can still:

All Blue Badges and bus passes that are due to expire in May and June will automatically be renewed and sent to customers. 

Apply for a Blue Badge

To apply you will need:

  • proof of your disability
  • proof of your identity
  • proof of your address
  • a photograph of you - if you are applying in person, we can take a photograph at the customer service centre

If you are sending documents by post please only send photocopies. Brighton & Hove City Council cannot be held responsible for documents that are lost in the post.

Please note that the Blue Badges are not made at Hove Town Hall. We need to order them from a separate company who will then send it to you directly.

Applications can take up to 6 weeks to process once we have received all of the required documentation. 

We will usually write to you by post if further information is required.

You may need to have a mobility assessment

Frequently asked questions

Can I get a Blue Badge?

You may be eligible for a Blue Badge if you have any enduring (lasting for at least 3 years) and substantial disability that means you:

  • are unable to walk during the course of a journey
  • have very considerable difficulty while walking, which may include very considerable psychological distress

How do I renew my Blue Badge?

Each renewal is treated like a new application to make sure we only issue Blue Badges to those who meet the criteria.

We will send you a renewal form 2 months before your current badge expires. If you have moved address within the last 3 years and have not informed us then we may not hold your current contact details.

Please phone 01273 296 270, or send an email to if your details have changed.

You can apply for the renewal of your badge even if you don’t receive our form.

If you haven’t received a form, the quickest way to apply for the renewal of your Blue Badge would be online.

Please note that it remains the responsibility of the badge holder to be aware of when the badge is expiring and to ensure it is renewed in time.

What do I do if the Blue Badge is no longer required?

If the Blue Badge is no longer required it must be returned to Brighton & Hove City Council.

You can return it by post to the below address or drop it into reception at the Customer Service centre, Hove Town Hall between 9am and 4.30pm, Monday to Friday or Saturday from 9am to 1pm.

Please include a covering note explaining why the badge has been returned.

Blue Badge Team, G39 Hove Town Hall, Norton Road, Hove, BN3 3BQ.

How do I change my details?

Please phone 01273 296 270, or send an email to if your details have changed.