NHS staff, Health or Social Care Workers and NHS Volunteer Responders 

We are now only providing free parking for NHS staff, Health or Social Care Workers and NHS Volunteer Responders while carrying out their duties in line with the guidance in the link below. 

These parking concessions can only be used when on official duty as NHS staff member, health and social care worker or NHS Volunteer Responder.

They enable these workers to park in on street parking bays and council owned car parks without having to worry about cost or time restrictions while at work.

Full details on how to use these concessions can be found in the BPA guidance and terms of use (PDF 122KB) 


PayByPhone parking is available for all parking bays where you pay across Brighton & Hove.

You can use any mobile phone to PayByPhone, you don't need an internet connection.

If you don't have a mobile phone you can pay at a pay and display machine or at a PayPoint shop.

Register for PayByPhone

It's best to register for PayByPhone before you first use it. You can also register when you park.

Register using one of the methods below, if you don't have access to the internet you can call.

 PayByPhone service charges

There is a 10p service charge for each transaction.

There are other optional charges for additional message alerts and receipt, both cost 10p for each message.

The option for these can be changed in the default settings.

How to pay

Once you've registered, you can pay in a number of ways. If you don't have a smart phone you can call the automatic payment line or text.

Touch Tone

  1. Call the number displayed on signage
  2. Respond to the prompts
  3. Wait to hear that parking has started


  1. Text 65565 with LOCATION (see on street signage), DURATION (in hours) and the 3 digit security code from the back of the registered payment card.
  2. Wait for text confirmation that parking has started

You do not need a smart phone to pay by Touch Tone or text.

Mobile web

  1. Visit the mobile web page
  2. Log in, then enter your parking requirements

Mobile apps

Download and register on your device. Apps are available for iPhone, Android and Blackberry devices.

Help and guidance

See a step-by-step guide on the PayByPhone website.

A complete list of all PayByPhone location codes for Brighton & Hove is also available there.

Youtube video

Watch a Youtube video on how to pay for parking with PaybyPhone on the PaybyPhone Youtube channel.

Customer support

PaybyPhone have introduced a new self-service support centre. To use this service please visit support.paybyphone.co.uk.

Cash payment pay and display

Although the council is reducing the number of cash payment machines on street we aim to keep one cash payment machine in most streets. So if you don’t have a mobile phone or prefer not to use it for parking then you can still pay this way.


You can pay for parking by cash at any shop in the city with the PayPoint sign. 

To pay at a PayPoint shop you will need

  • the parking location shown on the sign where your car is parked
  • your vehicle registration number

You don't need exact change, with PayPoint you can pay with notes and get change. There are over 150 shops with PayPoint in Brighton & Hove.

Use the PayPoint website to find your nearest PayPoint shop.

Download a list of the PayPoint outlets (PDF 167KB)

Why we introduced PayByPhone parking

We introduced this service because there are a number of advantages for our customers.

These include:

  • paying without cash
  • paying from a vehicle
  • extending parking time remotely

Find out more about why we introduced PayByPhone and other frequently asked questions.