HELP Employee Assistance
A freephone confidential counselling, information and advice service for all staff is provided by HELP Employee Assistance.
To access the service:
This service is available 24 hours a day/365 days of the year to all staff. Schools are required to buy this service under the Services for Schools agreement. To find out if your school has opted in, please contact Occupational Health on 01273 291647.
HELP Employee Assistance staff have been trained to support those with protected characteristics as identified under the Equality Act.
What kind of support is available?
Your counsellor will agree with you what support you need. This may include up to six face to face counselling sessions and information about other organisations who could provide specialist support.
The service is also available to immediate family members as part of counselling for couples or families. Counselling, legal, financial information and advice services will not be directly available to immediate family members. While HELP Employee Assistance do not provide counselling for children under the age of 18, the counsellors will be able to discuss appropriate support for your child/children and signpost you in the right direction.
Changes to services during the Covid-19 pandemic
Critical incident debriefing and group counselling
To access critical incident debriefing and group counselling services, please contact Alison Moore on 01273 291647. This support can be purchased when required in addition to the free support outlined above.