Ask us for help to get repairs to your privately rented home
Get help if your property is in disrepair and your landlord is not fixing it or if it's caused by a neighbouring property
Use this form to ask for help if:
- your property is in disrepair and your landlord is not fixing it
- your property is in disrepair, caused by a neighbouring property
Please do not use this form to:
- tell us about disrepair in a council property
- tell us about disrepair in a housing association property - contact the Housing Association first, if you're not satisfied with your Housing Association's response, follow their complaints procedure which can be found on their website - if they do not resolve the problem, you can complain to the Housing Ombudsman
- tell us as owner-occupier, freeholder or leaseholder that your property is in disrepair because of problems within the property - seek independent advice or, if you are a leaseholder, go to The Leasehold Advisory Service
- seek financial compensation for any disrepair – contact Shelter England, Citizens Advice Bureau or seek your own independent legal advice
- ask for help with tenancy issues or re-housing – if you need advice, contact housing options