Posted on 10 June 2019
- DirectorateBHCC: Finance & Resources
- LocationBartholomew House, Bartholomew Square
- Salary£19,554 - £21,166
- Closing DateApply by 15 July 2019
|Job reference||orbis/TP/514/2348 0|
|Working hours||full and part time|
|Closing date||15 July 2019|
|Job category||Revenues & Benefits|
|Organisation||Brighton & Hove City Council|
This role is all about great customer service. We want bright, enthusiastic people who are great communicators to help customers with Council Tax queries face to face and on the phone.
About the role
Our Revenues and Benefits section is a vibrant and challenging place to be and we are focused around delivering great customer service.
Once you are trained you will join one of our Council Tax teams and you will be helping customers face to face and on the phone resolving complex and detailed queries.
You will need to be great at dealing with people, as you will be helping customers from all backgrounds, sorting out their Council Tax problems sensitively and helping them come to suitable payment arrangements.
For an informal discussion, please contact Gavin Marshall - Revenues Team Leader on 01273 293729, Or Emily Reeves, Team leader on 01273 291832.
Interviews scheduled: week commencing 29 July
Your starting salary will be pro rata if the above position is part-time or term-time only.
Work Permits: we may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Border Agency's Points-based Immigration System.
From 6 April 2011 the Home Office has placed a permanent restriction on the number of migrant workers that all Tier 2 (General) Sponsors can recruit. Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits.
Please note that this post is subject to a Basic Disclosure Criminal Records Check.
We welcome applications from all sections of the community but particularly encourage applicants from a BME or White Other background as well as those who identify as, LGB, male or trans as these groups are currently under-represented in our Directorate workforce.
As part of Brighton & Hove City Council's ongoing commitment to redeployment, please note that this vacancy may be withdrawn at any stage of the recruitment process, without prior notice if a suitable redeployee (internal employee at risk of redundancy) is identified.