Job details

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Crisis Service Coordinator / Crisis Care Assistant

Posted on 17 June 2019

  • LocationBrighton
  • SalarySee advert for further details.
  • ContractPermanent
  • Closing DateApply by 10 July 2019

Job Summary
Job reference orbis/TP/488/2572
Positions available 2
Working hours See advert for further details.
Closing date 10 July 2019
Job category Youth and Community Workers
Organisation Brighton & Hove City Council
Directorate BHCC: External

Job introduction

About Age UK

Age UK Brighton & Hove delivers a range of services and activities to meet vulnerable people’s needs. Our aim is to promote the well-being of all older people and make later life a fulfilling and enjoyable experience and enable people to flourish.  We are looking for people to join our Crisis team supporting people when they need it most. The service provides short term care (up to 14 days) following hospital discharge, onset of a sudden illness or when informal care breaks down. This is a CQC registered service.

If you would like to an informal chat about either of  these posts please call Shirley Small or Tracey Grumbrell on 01273 328555

If you are interested in applying for any of these posts please contact:

Email: and cc

Age UK Brighton & Hove 29 Prestonville Rd, Brighton BN1 3TJ

The closing date for applications is 27th June 2019

Shortlisted applicants will be invited to attend interviews W/C 1st July 2019 in our Brighton & Hove office.

About the role

Crisis service Coordinator

28 hours per week

Salary  £10.16 per hour

Based in Brighton & Hove

The coordinator works as part of a team within our B&H office and provide on call out of hours including some weekends and Public holidays.  Coordinators are responsible for receiving referrals, matching the care assistants to clients, producing the weekly rotas with the manager, monitoring the service and providing lone working support and line management to care assistants.  The role can include covering care calls as required. Coordinators are required to complete mandatory care training, attend team meetings and support the manager with general administration to ensure a quality service is delivered meeting the needs of clients and CQC Regulations.  Coordinators need to have excellent communication skills, have a flexible approach to work with a good understand of the needs of older people.  This post requires a full driving licence and use of a car for work.

Crisis Care Assistant

variable hours per week including Bank relief

Salary        £9.00 per hour week day

                   £9.56 per hour Saturdays

                   £11.72 per hour Sunday/Bank holidays

                   £18.00 per hour Christmas

Travel time paid

Based in Brighton & Hove

The Crisis Service delivers care within client’s home providing short term personalised care to people in later life returning home from hospital or in a Crisis, subject to BHCC Specification.  The role involves visiting clients as per a weekly rota agreed with the office, which will include some weekend and public holidays.  Care assistants deliver low level personal care as required and carry out basic risk assessments.  They complete basic daily reports and contact the office during each shift providing client up dates.  Care assistants have a flexible approach, are able to use their initiative when working alone and communicate well within the team.  They take part in mandatory training and have a willingness to deliver a quality service.

This post requires a full driving licence and use of a car for work.

Additional information

This role is advertised on behalf of Age UK.

Company information

This role is advertised on behalf of Age UK.

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