Job Details

Job introduction

Do you have proven experience in supporting ICT systems and equipment? Do you have excellent organisational skills and a customer centric attitude? Do you want to join a growing Local Authority run traded support service with excellent benefits? If so we want to hear from you! We are looking for a Support Technician to join our growing, friendly and hardworking team.

Hours of work: 37 hours per week

Working pattern: Full Time

Closing date: Sunday 1 September 2019

Interview date: Thursday 12 September 2019

For an informal discussion, please contact Corin Atrill on 07919 298419

About the role

Covering everything from desktop to server work, networking to audio visual, to installation, maintenance, monitoring, software support and installation. This is a varied role that will ensure our customers benefit from an effective, efficient ICT support service. You will undertake onsite visits as well as using a variety of remote technologies when working from our two Service Desks located along the south coast.

A large element of this job is building professional relationships and delivering high quality customer service. Its all about liaising with customers, working closely with fellow team members and meeting SLAs. Naturally, you’ll need proven ICT skills both with hardware and software, but equally important is the ability to communicate well at all levels. Our customers are all different types of Public Sector organisations and charities, with the majority being within the Education sector.

This role involves frequent daily travel in rural and urban areas in the Orbis operating area (primarily visiting customers in East Sussex and Brighton & Hove but may require occasional travel to Surrey). Applicants must clearly demonstrate how they will meet the travel requirements of the post, which can involve travel into rural areas.

To apply please visit: https://www.eastsussex.gov.uk/jobs/job/3257/orbis/TP/1181/3257/local-support-technician-customer-and-partnerships/business-services/east-sussex-brighton-surrey?hootPostID=c4e60bdbe247bf12aed3d29fccecb18c 

Additional information

This post is subject to an Enhanced DBS check or Enhanced check for Regulated Activity with the Disclosure & Barring Services (previouslythe Criminal Records Bureau). For further information about what is required in this process please go towww.gov.uk/disclosure-barring-service-check. Please note that we require evidence of an overseas police check if you have lived or worked abroad.

Your starting salary will be pro rata if the above position is part-time or term-time only.

Work Permits: we may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Border Agencys Points-based Immigration System.

From 6 April 2011 the Home Office has placed a permanent restriction on the number of migrant workers that all Tier 2 (General) Sponsors can recruit. Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits.

Local Support Technician (Customer and Partnerships) – East Sussex County Council

East Sussex County Council is an equal opportunities employer. We welcome applications from all suitable candidates, regardless of race, gender, sexual orientation, disability or age. All applications are treated on merit.

Company information

This role is being advertised on behalf of East Sussex County Council.