COVID-19: Changes to Household Waste Recycling Sites (HWRS)
Temporary Restrictions at Brighton & Hove HWRS FAQ
Our two household waste recycling sites are now open. However, please don’t visit unless it is absolutely necessary.
1. What are the opening times?
Our opening times have now returned to normal. They are:
- Monday - Friday 8am to 4:30pm
- Saturday 8:30am to 1:30pm
- Sunday 10:30am to 1:30pm
- Closed on bank holidays
- Monday - Friday 8am to 4:30pm
- Saturday and Sunday 9am to 5pm
- Bank holidays 9am to 5pm
At busy times, we will need to close the queues an hour before the site closing times to manage capacity and physical distancing. Once closed they will not be reopened under any circumstances, so please get there early.
We are monitoring traffic and our ability to manage the sites safely while maintaining physical distancing.
2. What measures are in place?
Strict traffic measures are in force at Hove with people driving to the site only being allowed to queue on the smaller access road, and not Old Shoreham Road. Stewards are in place and if the tip road is full, will ask drivers to move and to return when the queue is shorter.
A further restriction at the Hove site includes cars not being allowed to turn right into the site from the Old Shoreham Road.
Sites will be extremely busy particularly at weekends and the middle of the day and we will be limiting the number of people on site to ensure social distancing.
Where possible, please try to use kerbside collection services for black bag waste, recycling and garden waste. These services are operating normally in Brighton & Hove.
Please be patient – we have a zero-tolerance approach of abuse towards site staff.
3. Can vans access the sites?
Vans can access both the Brighton & Hove sites on Tuesdays and Thursdays only.
The reason for limiting vans to certain days is because recycling sites are operating at 50% to 60% parking bay availability due to social distancing requirements. Vans typically contain significantly more waste than cars so take up more time on site.
4. Can large cars enter the site?
The height barrier at the sites is 1.85m. This will only be opened on Tuesdays and Thursdays.
On all other days the height barrier will remain closed. Over height vehicles will not be able to access the HWRS on these days. The only exception will be for disabled blue badge holders, in which case the barrier will be opened once the blue badge has been displayed and providing the waste is household waste.
5. Can pedestrians access the sites?
Pedestrians can access Hove anytime during normal opening hours.
Pedestrians cannot access Brighton due to the absence of a safe walking route into the site.
6. Can cyclists access the sites?
At Hove, customers on bikes or cargo bikes can leave their bike outside the site and walk in as a pedestrian during normal opening hours.
At both sites, bicycles and cargo bikes may enter sites at any time via the main queuing lane used by cars, but they must not overtake customers in front of them because of safety issues. Site staff will then direct the customer to a safe location to unload.
7. Can trailers access the sites?
Trailers are not accepted at the moment due to the difficulty of accommodating them in parking bays when there are barriers surrounding the bay to ensure social distancing. This is a temporary restriction and will be kept under review.
8. Can I bring someone with me to help unload items?
Like supermarkets, we ask all customers to visit on their own to minimise the amount of contact between people who live in different households.
However, we appreciate that some customers may need a second person to help lift heavy items. If this is the case, then please ensure that the second person is someone from the same household.
Site staff are unable to provide assistance with heavy items due to physical distancing rules. If an item is too heavy, please leave it on a walkway and a member of staff will come and collect it when you have moved away to a safe distance
9. How long will these restrictions last?
The restrictions have been introduced to help recycling sites cope with extremely high demand in the first few weeks of opening. We review the restrictions on a regular basis. This website will be updated as restrictions are lifted.
Some changes are designed to enable customers and site staff to maintain physical distancing. These changes will remain in place until the Government deems it no longer necessary to maintain strict physical distancing measures.
10. Can I visit if I have been unwell?
You must not visit a recycling site if you are:
- Symptomatic with coronavirus
- Extremely vulnerable and are remaining at home for shielding purposes
- In a 14-day household isolation
11 How are you managing physical distancing and the spread of coronavirus at recycling sites?
We have adopted the following measures at all sites:
- We are restricting the number of customers allowed on site at any one time
- To ensure adequate spacing between customer vehicles in parking bays, we are only letting customers park in every other bay
- One customer at a time will be allowed onto gantries to tip waste
- Use of floor markings and barriers to help customers space out
- Handrails and other site furniture that customers might touch are cleaned on a regular basis
- We ask all customers to not stand closer than 2m (6ft) to other customers and site staff
- Site staff are essential workers and have access to gloves, hand sanitisers and other cleaning products as well as testing if they fall ill
- Site re-use shops will remain closed
Thank you for your understanding and co-operation with these physical distancing measures.
12. What waste can I dispose of at recycling sites?
We are accepting most types of waste and recycling including black bag waste, garden waste, furniture, electrical appliances, mattresses and wood.
Please try to sort your waste before you leave home to make it easier to tip in the right container when visiting our sites.
13. Do you accept trade waste or recycling?
Commercial/business waste has never been accepted at our recycling sites and this is still the case. Tradesmen, professional gardeners, landlords and other businesses should take their waste to a licenced commercial waste facility.
Fly-tipping or giving waste to an unlicensed waste operator will result in enforcement action being taken against you.