Waste and recycling services - Coronavirus (Covid-19)
The impact of coronavirus on Cityclean:
Updated Wednesday 27 May
Government advice on waste disposal for people with possible or confirmed coronavirus
- Personal waste, such as used tissues and disposable cleaning cloths, can be stored securely within disposable rubbish bags.
- These bags should be placed into another bag, tied securely and kept separate from other waste.
- This should be put aside for at least 72 hours before being put in your usual external household waste bin.
- Other household waste can be disposed of as normal.
Household Waste Recycling Sites (HWRS)
- Our HWRS, or tips, are reopening on Monday 18 May
- Strict traffic measures will be in force
- People should expect long delays
- Cars will not be allowed to park or queue on Old Shoreham Road or Wilson Avenue
- Queueing will only be allowed on the smaller access roads leading to the tips, and not the major approach roads
- If the tip roads are full, drivers will be asked to move and told to return when the queues are shorter
- Cars only. No trailers, vans, commercial-type or oversized vehicles will be allowed on-site
- No pedestrians. Those on foot and not in a car will not be allowed to enter the site
- People should only visit the sites if waste cannot be stored at home without it causing a risk of injury, health or harm to the household members.
- The temporary opening hours will be:
- Hove: Monday to Friday 9am - 4pm; Saturday 8.30am - 1.30pm; Sunday 10.30am - 1.30 pm. The site is closed on Bank Holidays.
- Brighton: Monday - Sunday and Bank Holidays 9am - 4pm.
- Please note: Queues close an hour earlier at both sites to manage capacity.
Environment contact centre
- The environment contact centre number 01273 29 29 29 is now closed.
- We're encouraging people to email and use our online forms to report a missed bin or box collection or report a problem and request a clean-up as these will be staffed and prioritised
- We will be communicating this information on the website and through media and social media
Refuse and recycling
- We're doing everything we can to run the service as normal as possible and ask for your patience and understanding during this very difficult time.
- Covid-19 means we have a very limited staff due to self-isolating and working from home
- We've successfully recruited and trained more drivers and operatives to help run the service
- Residents with uncollected kerbside recycling can take it to one of our many Recycling Points located throughout the city or wash, squash and store at home until normal services resume
- We've introduced 122 extra rubbish bins throughout the city, at 44 of our recycling points.
- The two Household Waste Recycling Sites (HWRS) are temporarily closed. This is to ensure public and staff safety, while also following government guidelines on social distancing.
- The emptying of all litter bins in the city centre, east and west (including dog poo bins) will be prioritised
- Collections for residents with a paid subscription will start again from Monday 4 May.
- All subscriptions have been extended by six weeks to make up for the recent service suspension.
- The decision to resume was taken as we now have enough drivers and operatives in Cityclean to provide a normal garden waste service without disrupting our waste and recycling collections.
Environmental Enforcement Service
- The service has partly resumed and will be focusing on fly-tipping and commercial waste offences.
- Environmental Enforcement Officers (EEOs) will not approach residential or commercial properties and will not have face to face interactions with them.
- EEOs will gather evidence from reported fly tips and commercial waste offences using the correct PPE and will build their cases back in an office environment.
- EEOs will also only issue Fixed Penalty Notices via post and not in person to reduce social interactions.
- If anyone receives a Fixed Penalty Notice (FPN) and is currently struggling financially, our team is there to help and can be contacted on EnvironmentalEnforcement@brighton-hove.gov.uk to find a suitable alternative payment option.
Deliveries of new bins and boxes
- We're restarting limited deliveries of new recycling bins. This will be dependent on staff availability each day.
Graffiti and jet washing
- Only offensive graffiti and human waste will be removed
With fewer people around and the restrictions on movement continuing, most public toilets in the city are temporarily closed. We will reopen them as soon as is appropriate. The following toilets are staying open:
- King Alfred (including RADAR accessible toilets) – open from 8am to 8pm
- Park Road, Rottingdean – open from 8am to 4pm
- Royal Pavilion Gardens – open from 8am to 8pm
- Stanmer Village – open from 8am to 8pm
- The Level (including RADAR accessible toilets and Changing Places facilities) – open from 8am to 8pm
- Station Road, Portslade - open from 8am to 6pm
- Western Esplanade - open from 8am to 8pm
- Lower Prom at West Street - open from 8am to 8pm
- Colonnade - open from 8am to 8pm
- Preston Park Chalet - open from 8am to 8pm
- St Ann's Well Gardens - open from 8am to 8pm
- Ovingdean Undercliff - open from 8am to 4pm
- Aldrington Rec - open from 8am to 8pm
- Blakers Park - open 8am to 6pm
- Dyke Road Park - open 8am to 6pm
- Easthill Park - open 8am to 6pm
- Goldstone Villas - open 8am to 10pm
- Hove Cemetery South - cemetery open hours
- Hove Park - open 8am to 8pm
- Lawn Memorial Cemetery - cemetery opening hours
- Rottingdean Undercliff - open 8am to 8pm
- Saltdean Oval - open 8am to 6pm
- Vale Park - open 8am to 6pm
Community clean ups
- Beach cleans, Tidy Up Teams, etc are being suspended
- Collections are restarting on Monday 18 May
- The council’s contractor KSD Environmental Services has begun taking bookings and arranging collections, and can be contacted on 01273 608 142 from 8am to 4.30pm, Monday to Friday.