Business continuity plans
Revised plan structure
Strategic Plans
Corporate level plans which inform the tactical plans. Priorities for business continuity identified.
Tactical Plans
For pan-council issues or specific threats. Required to ensure the strategy can be delivered using a combination of services and that the incident management has the resources required.
Operational Plans
business continuity plans at a service level, where an incident requires changes to the way the service is delivered or operated. Where the incident is of such a scale that additional resources are required then the escalation process should be applied. More than one service may be affected by the incident. All services should have an operational plan but whether plans are required at a sub-service level is a decision for the relevant CMT member.
| Plan level | Service Delivery | Plans required | Purpose | Incident specific Y/N |
|---|---|---|---|---|
| Strategic | Executive Leadership Team | Business Continuity Policy | Overarching policy, compliance with ISO standard | N |
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Strategic Priorities
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To identify critical services | N | ||
| Gold cover and response | To detail strategic response to an incident | N | ||
| Corporate Business Continuity | Guidance document for operational and tactical plans | N | ||
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Tactical
Tactical (cont) |
Emergency Planning and Resilience | Major Incident | To provide escalation and partnership response to any incident | N |
| Command, Co-ordination and Control | To provide infrastructure to manage an incident | N | ||
| Corporate Incident Specific plans | To provide a corporate response to any incident affecting the city including those not location-based | Y | ||
| Communications | Internal communications | To provide tactical communications support following an incident | N | |
| Finance | Financial Support | To provide financial support following an incident | N | |
| Human Resources | Staff Shortages | To provide alternative staffing options | Y | |
| ICT | Alternative ICT options | To provide alternative ICT options | Y | |
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Disaster Recovery
|
ICT Recovery | N | ||
| Property and Design | Loss of Premises | To provide alternative accommodation and facilities | Y | |
| Customer Services | To provide customer-facing service following an incident | N | ||
| Legal | Legal Support | To provide legal advice and support following an incident | N | |
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Operational
Operational (contd) |
Communications
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Service Business Continuity Plans
As above |
To include:
Loss of premises Loss of staff Loss of IT Loss of resources Loss of suppliers/third parties (linked to relevant tactical plans)
As above
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Y
Y
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Libraries
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| Royal Pavilion, Arts and Museums | ||||
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Sports and Leisure
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Tourism and Venues
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Community Safety
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Regulatory Services
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Adult Assessments
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| Adult Social Care, Commissioning, Contracts, Partnerships | ||||
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Adult Social Care Modernisation and Performance |
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Adult Safeguarding
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| Special Educational Needs & Disabilities | ||||
| Children’s Health, Safeguarding and Care | ||||
| Education and Inclusion | ||||
| Stronger Youth, Families and Communities | ||||
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City Clean and Parks
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| City Planning and Building Control | ||||
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City Regeneration
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Housing
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Transport
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| Finance & Procurement | ||||
| HR & Organisational Development | ||||
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ICT
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| Internal Audit & Corp Fraud | ||||
| Performance, Improvement and Programmes | ||||
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Property & Design
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Legal Services
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Democratic Services
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Life Events
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