Find information about how to challenge or appeal your penalty charge notice and the process.
Find out what a contravention code is, what the different levels mean and what each code means.
Find out what you can do about a penalty charge notice, also known as a parking ticket, and how much it'll cost.
Find out how to pay your penalty charge notice, also known as a parking ticket, and what you'll need with you to do it.
Information for cyclists and motorists for getting around the city.
Please do not visit the Parking Customer Service Centre. We are not able to offer a counter service at present.
Find out what to do if a Certified Enforcement Agency (previously known as bailiffs) sends you a compliance letter, how to make an out of time witness statement and answers to frequently asked questions.