Find out where bathing water samples are taken, how to report pollution and what the Environment Agency looks for in the samples.
Let us know if you see dumped items left in a public place, also known as a fly-tip. We'll aim to collect it within 2 days of it being reported.
Let us know about graffiti on public land and offensive graffiti on private property.
If you've found a dead wild animal anywhere or a dead pet on public land, we'll remove it and clean up
Let us know about waste problems caused by a business. This could be a business using household communal bins for its waste, its bins causing an obstruction or not clearing up customer litter.
Tell us if you find a blocked rain gully or drain and we'll let our highways team know.
Tell us if an area needs cleaning and we'll start to clean it up within an hour if it's dangerous and if not, as soon as possible
If your rubbish, recycling or garden waste bin hasn't been collected, please wait until after 3pm on your collection day to let us know.
What you can put in our communal or shared bins for non-recyclables. These are the large shared black rubbish bins on streets, or shared medium and large bins for blocks of flats.
Report collection problems, request a new bin, ask for a clean-up in a street and information on recycling.
What you can put in communal or shared recycling bins. These are the large recycling bins on streets or shared bins for blocks of flats.
If your dog is lost or you’ve found a missing dog, report it to the animal wardens and find out how to reclaim a lost dog.
Find out what type of dog attacks you should report to us, and what you should report to the police.
Find out how to report an animal activity business that doesn't have a licence.
Find out how to prepare for flooding, check the flood risk in your area and what we're doing to reduce the flood risk in the city.
Find out what types of contaminated land we're responsible for and who to contact if you discover a cause of land contamination.
Find out who to report a car or house alarm to, and how to prevent your alarm causing an issue.
Find guidance on how to busk in the city and how to deal with noise complaints about buskers.
Find out what noise complaints we can deal with, what action we can take and how to take your own action.
Find information about the rules around domestic and commercial bonfires, how to make a complaint about a bonfire and safety guidance.
Find out how to report a nuisance caused by light, dust, smells, smoke or insects.
Find out what you can do about rubbish on private land, what a filthy and verminous property is and how to report drainage issues.